Senior Product and Service Designer @ Eurostar
— London, UK / Toronto, Canada
Andrea is a London and Toronto-based UX consultant who specialises in product discovery. She’s currently helping multiple teams at Eurostar to learn about their customers and design and test new products and features, including Eurostar’s first Alexa skill.
A huge advocate of rapid prototyping and getting the whole team involved in discovery and design, she’s previously worked with the Guardian, Microsoft UK, Springer Nature and Aviva. Along the way, she’s developed a grab bag of methods for getting teams into a rhythm of continuously learning alongside delivery; she recently turned this into a workshop for product teams who want to get better at experimenting.